S.No

Submodule

Description

Sustainability Focus

Impact

1

Invoicing

Consolidates charges from different sources into a single invoice for customers.

Paperless Invoicing: Promote digital invoicing.

Reduction in paper waste and lower carbon footprint.

2

Billing Integration

Integrates billing data from various sources and prepares it for invoicing.

Sustainable Billing Practices: Include sustainability charges or credits.

Encourages eco-friendly customer behavior.

3

Invoice Processing

Manages the processing of invoices, including validation, corrections, and approval workflows.

Green Invoice Validation: Incorporate sustainability checks in the validation process.

Ensures sustainability is factored into billing processes.

4

Payment Processing

Manages payments from customers, including payment allocation and reconciliation.

Eco-Friendly Payment Processing: Promote digital payments and environmental contributions.

Reduces carbon footprint associated with payment processing.

5

Dunning and Collections

Manages overdue payments, including sending reminders and handling collections.

Eco-Friendly Reminders: Utilize digital communication for dunning.

Minimizes paper waste in the dunning process.

6

Account Receivables Management

Handles customer accounts, including managing open items, account statements, and customer balances.

Sustainable AR Practices: Integrate sustainability metrics into AR reporting.

Provides insights into environmental impact from AR processes.

7

Revenue Distribution

Distributes revenue from invoices to different accounts and cost centers.

Green Revenue Allocation: Track and allocate revenue from sustainable services.

Enhances transparency and supports reinvestment in sustainability initiatives.

8

Reporting and Analytics

Provides insights into billing, invoicing, and payment data for financial analysis.

Sustainability Reporting: Integrate sustainability metrics in reports.

Supports decision-making based on environmental impact data.

9

Tax Management

Manages tax calculations and compliance with local tax regulations.

Green Tax Incentives: Apply tax benefits for eco-friendly services.

Financial benefits through tax breaks and support for sustainability-driven services.

10

Dispute Management

Manages disputes related to billing and invoicing, including resolution and adjustments.

Eco-Friendly Dispute Management: Handle disputes digitally.

Reduces environmental impact through digital dispute handling.

11

Partner Settlement

Handles the settlement of revenues and costs with business partners.

Sustainable Partnership Management: Prefer partnerships with eco-friendly practices.

Strengthens sustainability across the value chain.

12

Pricing and Charging

Manages complex pricing models and charging rules.

Green Pricing Models: Incorporate incentives for sustainable usage patterns.

Encourages customers to adopt green practices through pricing strategies.

13

Balance Management

Manages customer account balances, including prepayments and overpayments.

Sustainable Balance Management: Track funds allocated to sustainability projects.

Facilitates the funding of sustainability initiatives.

14

Lifecycle Management

Manages the entire lifecycle of customer accounts and contracts.

Sustainable Lifecycle Policies: Encourage long-term, eco-friendly contracts.

Promotes sustainability through lifecycle management strategies.

15

Customer Engagement and Experience

Enhances customer interaction and experience within CI processes.

Sustainability Engagement: Educate and involve customers in sustainability initiatives.

Increases customer awareness and participation in sustainability efforts.